Taking money and giving it back
When does the money hit our bank?
There's no video on this page yet. The answer is the real one. When we film it, this same page gets the tape.
Stripe sends payouts to your bank on its schedule, usually 2–7 days after payment. Set payout timing in your Stripe dashboard.
Read payouts, then connect Stripe if you have not.
How it actually works
RecSystems is not the bank. Stripe payout timing is a Stripe setting.
Easy to mix up
- RecSystems holds the money until the end of the month.
- Payout speed is a Rex setting.
More money questions
How do we start taking cards?
How do I take payment when someone books by phone?
How do I send money back?
Can a refund follow the deposit rules we already published?
How do I cancel a booking and free the unit?
How do I resend a receipt?
How do we sell a gift card?
How does a guest spend a gift card?
Where do I set what one rental costs?
How do I charge more on weekends?
How do I add a cleaning fee and sales tax?
Can I honor a price I already quoted on the phone?
Can guests buy weather protection at checkout?
How do I make a 15% off code?
What is the difference between a gift card, a voucher, and a coupon?
Do gift cards expire?
How do I check a gift card balance?
How do I see a card we already have on file?
How do I see the exact total before I quote it?
How do I discount people who book at the last minute?
If two price rules both match, do the percents add?
What's the difference between Invoice and House Account?
What does Waive balance actually do?
Can I take cash or a check?
What if they never pay the rest of the deposit?
Payouts
Read payouts, then connect Stripe if you have not.