Taking money and giving it back
What is the difference between a gift card, a voucher, and a coupon?
There's no video on this page yet. The answer is the real one. When we film it, this same page gets the tape.
Gift cards are prepaid credit someone buys. Vouchers are issued by you for a rain check or service recovery. Coupons are percentage discounts.
Read gift cards, then discounts.
How it actually works
The guest still types a code at checkout. What the code is worth depends on which of those three you created.
Easy to mix up
- Every code in Gift Cards is money you already collected.
- A coupon stores a cash balance like a gift card.
More money questions
How do we start taking cards?
How do I take payment when someone books by phone?
How do I send money back?
Can a refund follow the deposit rules we already published?
How do I cancel a booking and free the unit?
When does the money hit our bank?
How do I resend a receipt?
How do we sell a gift card?
How does a guest spend a gift card?
Where do I set what one rental costs?
How do I charge more on weekends?
How do I add a cleaning fee and sales tax?
Can I honor a price I already quoted on the phone?
Can guests buy weather protection at checkout?
How do I make a 15% off code?
Do gift cards expire?
How do I check a gift card balance?
How do I see a card we already have on file?
How do I see the exact total before I quote it?
How do I discount people who book at the last minute?
If two price rules both match, do the percents add?
What's the difference between Invoice and House Account?
What does Waive balance actually do?
Can I take cash or a check?
What if they never pay the rest of the deposit?
Gift cards
Read gift cards, then discounts.