Taking money and giving it back
Can I take cash or a check?
There's no video on this page yet. The answer is the real one. When we film it, this same page gets the tape.
Yes, on a manual booking. When you process payment, choose Manual Payment and pick cash, check, or other. Enter a reference number for your records.
Read creating a booking, then taking payment.
How it actually works
Online checkout still runs cards through Stripe. Cash is a staff payment method on the booking you create.
Easy to mix up
- Guests can pick cash on the public checkout page.
- A check does not need a reference.
More money questions
How do we start taking cards?
How do I take payment when someone books by phone?
How do I send money back?
Can a refund follow the deposit rules we already published?
How do I cancel a booking and free the unit?
When does the money hit our bank?
How do I resend a receipt?
How do we sell a gift card?
How does a guest spend a gift card?
Where do I set what one rental costs?
How do I charge more on weekends?
How do I add a cleaning fee and sales tax?
Can I honor a price I already quoted on the phone?
Can guests buy weather protection at checkout?
How do I make a 15% off code?
What is the difference between a gift card, a voucher, and a coupon?
Do gift cards expire?
How do I check a gift card balance?
How do I see a card we already have on file?
How do I see the exact total before I quote it?
How do I discount people who book at the last minute?
If two price rules both match, do the percents add?
What's the difference between Invoice and House Account?
What does Waive balance actually do?
What if they never pay the rest of the deposit?
First booking
Read creating a booking, then taking payment.