Payments & Billing
Setting Up Payments - Connect Stripe
To set up payments, go to Account Info → Accept Payments, click Connect Stripe, complete the Stripe authorization, verify your business information, and link your bank account. Once connected, you can accept payments.
Before you can accept payments, you need to connect a Stripe account. This guide walks you through the complete setup process.
What You'll Need
Before starting, gather:
- Business information - Legal business name - Business address - Tax ID (EIN) or Social Security Number - Business type (LLC, Sole Proprietor, etc.)
- Personal information (for verification) - Legal name - Date of birth - Last 4 digits of SSN - Home address
- Bank account (for payouts) - Routing number - Account number - Account type (checking/savings)
Step-by-Step Setup
Step 1: Access Payment Settings
- Log into your RecSystems dashboard
- Click Account → Account Info in the navbar
- Click Accept Payments in the Account settings menu
Step 2: Connect Stripe
Choose one of the two options:
If you have an existing Stripe account: - Click Connect Existing Account - You'll be redirected to Stripe to log in and authorize RecSystems
If you need a new Stripe account: - Click Create New Account - Follow Stripe's prompts to create and configure your account
Step 3: Stripe Authorization
- Log in with your Stripe credentials (or create new account)
- Authorize RecSystems to connect
- Complete any verification steps Stripe requires
Step 4: Business Information
Enter your business details:
| Field | Description |
|---|---|
| Business type | LLC, Corporation, Sole Prop, etc. |
| Legal name | Official business name |
| Doing business as | Your operating name (if different) |
| Industry | Select "Equipment Rental" or similar |
| Website | Your business website |
Step 5: Personal Information
Stripe requires identity verification:
| Field | Description |
|---|---|
| Legal name | Your full name |
| Date of birth | For identity verification |
| SSN last 4 | Last 4 digits only |
| Address | Your personal address |
This is required by financial regulations and kept secure by Stripe.
Step 6: Bank Account
Link your bank for payouts:
- Select Bank account
- Enter routing number
- Enter account number
- Confirm account number
- Select account type
Or link via Plaid: 1. Select your bank 2. Log into online banking 3. Account linked automatically
Step 7: Review and Complete
- Review all information
- Agree to Stripe's terms
- Click Complete setup
Verification
Instant Verification
Most accounts are verified immediately: - You can start accepting test payments right away - Live payments enabled after final checks
Additional Verification
Sometimes Stripe needs more: - Document uploads (ID, business documents) - Additional information - Manual review
Check your Stripe dashboard for any pending requirements.
Test Mode
After connecting, your account starts in test mode:
What Test Mode Does
- No real charges
- Use test card numbers
- Practice the entire flow
- Verify everything works
Test Card Numbers
Use these test cards:
| Card Number | Result |
|---|---|
| 4242 4242 4242 4242 | Success |
| 4000 0000 0000 0002 | Declined |
| 4000 0000 0000 3220 | 3D Secure |
Any future date and any 3-digit CVC works.
Testing Checklist
Before going live: - [ ] Create a test booking - [ ] Complete checkout - [ ] Process a refund - [ ] Check dashboard shows transaction
Going Live
When ready to accept real payments:
Switch to Live Mode
- Go to Account Info → Accept Payments
- Toggle Live Mode ON
- Confirm the switch
Before Going Live
Verify: - [ ] Stripe verification complete - [ ] Bank account confirmed - [ ] Test transactions worked - [ ] Pricing configured correctly
Managing Your Stripe Account
Accessing Stripe Dashboard
From RecSystems: - Click View Stripe Dashboard in payment settings
Or go directly to dashboard.stripe.com
In Stripe You Can
- View all transactions
- Manage payout schedule
- Update bank information
- Download reports
- Handle disputes
What You Do in RecSystems
- Process payments
- Issue refunds
- View transaction history
- Export reports
Troubleshooting
Connection failed
- Check internet connection
- Try a different browser
- Clear cookies and retry
- Contact support if persists
Verification pending
- Check Stripe dashboard for requirements
- Upload requested documents
- Allow 1-2 business days
Bank account not verified
- Stripe may send micro-deposits
- Check your bank in 1-2 days
- Enter deposit amounts to verify
Can't switch to live mode
- Complete all Stripe verification
- Ensure bank account is verified
- Check for pending requirements
Disconnecting Stripe
If you need to disconnect:
- Go to Account Info → Accept Payments
- Click Disconnect Stripe
- Confirm
Warning: Disconnecting prevents accepting payments until you reconnect.
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Related Articles: - Accepting Payments - Understanding Payouts - Setting Up Your Account
Need more? Search the live help desk or email wecare@recsystems.com.