Taking money and giving it back
How does a guest spend a gift card?
There's no video on this page yet. The answer is the real one. When we film it, this same page gets the tape.
They enter the code in the Gift Card field at checkout. The balance applies to the total. If it covers the full amount, no card payment is needed.
Read redeeming gift cards, then tracking balances.
How it actually works
Gift card first, then card for the rest. Tracking remaining balance is a different screen.
Easy to mix up
- Staff have to subtract gift cards in a notebook.
- A gift card always requires a second card.
More money questions
How do we start taking cards?
How do I take payment when someone books by phone?
How do I send money back?
Can a refund follow the deposit rules we already published?
How do I cancel a booking and free the unit?
When does the money hit our bank?
How do I resend a receipt?
How do we sell a gift card?
Where do I set what one rental costs?
How do I charge more on weekends?
How do I add a cleaning fee and sales tax?
Can I honor a price I already quoted on the phone?
Can guests buy weather protection at checkout?
How do I make a 15% off code?
What is the difference between a gift card, a voucher, and a coupon?
Do gift cards expire?
How do I check a gift card balance?
How do I see a card we already have on file?
How do I see the exact total before I quote it?
How do I discount people who book at the last minute?
If two price rules both match, do the percents add?
What's the difference between Invoice and House Account?
What does Waive balance actually do?
Can I take cash or a check?
What if they never pay the rest of the deposit?
Redeem a gift card
Read redeeming gift cards, then tracking balances.