Taking money and giving it back
How do I see the exact total before I quote it?
There's no video on this page yet. The answer is the real one. When we film it, this same page gets the tape.
Start a booking for that unit and those dates. The cart shows the full breakdown: base rate, add-ons, fees, taxes, and any dynamic rules. Read that total on the phone. You can leave the cart if they do not book.
Read the price preview, then the phone-quote question.
How it actually works
The cart is the quote. Honoring a number you already promised is Customize booking — a different job.
Easy to mix up
- There is a separate calculator that is not the cart.
- Weekend rules do not show until the guest pays.
More money questions
How do we start taking cards?
How do I take payment when someone books by phone?
How do I send money back?
Can a refund follow the deposit rules we already published?
How do I cancel a booking and free the unit?
When does the money hit our bank?
How do I resend a receipt?
How do we sell a gift card?
How does a guest spend a gift card?
Where do I set what one rental costs?
How do I charge more on weekends?
How do I add a cleaning fee and sales tax?
Can I honor a price I already quoted on the phone?
Can guests buy weather protection at checkout?
How do I make a 15% off code?
What is the difference between a gift card, a voucher, and a coupon?
Do gift cards expire?
How do I check a gift card balance?
How do I see a card we already have on file?
How do I discount people who book at the last minute?
If two price rules both match, do the percents add?
What's the difference between Invoice and House Account?
What does Waive balance actually do?
Can I take cash or a check?
What if they never pay the rest of the deposit?
Price preview
Read the price preview, then the phone-quote question.