Pricing & Fees
Price Preview Tool - See What Customers Pay
Use the price preview by starting a booking for the unit and dates requested. The cart shows the full price breakdown including base rate, add-ons, fees, taxes, and any dynamic pricing rules applied.
Need to know exactly what a customer will pay? The price preview shows complete pricing including base rates, add-ons, fees, taxes, and dynamic pricing—all before committing to a booking.
When to Use Price Preview
Use price preview to: - Answer phone inquiries — "How much for a pontoon on Saturday?" - Verify pricing setup — Test that your rules work correctly - Create accurate quotes — Exact figures, not estimates - Troubleshoot pricing — Understand why a price is what it is
How to Preview Pricing
Method 1: Create a Test Booking
- Go to Bookings → New Booking in the navbar
- Select the unit customer is asking about
- Choose the dates/times
- Select any add-ons
- View the Cart Summary
The cart shows the complete price breakdown.
Method 2: Walk Through Booking Site
- Open your booking site (customer view)
- Search for the unit and dates
- Add to cart
- View cart for full breakdown
This shows exactly what customers see.
Understanding the Breakdown
A typical price breakdown shows:
──────────────────────────────────────
24ft Pontoon Boat - Full Day $350.00
Weekend Surcharge (+25%) $87.50
──────────────────────────────────────
Rental Total $437.50
Add-Ons:
Cooler with Ice $15.00
Damage Waiver $25.00
──────────────────────────────────────
Add-On Total $40.00
Marina Pickup Fee $15.00
──────────────────────────────────────
Subtotal $492.50
Tax (8.25%) $40.63
──────────────────────────────────────
Total $533.13
Components Explained
| Component | Source |
|---|---|
| Base Rental | Unit + Timeslot price |
| Surcharges | Dynamic pricing rules |
| Add-Ons | Fleet add-ons selected |
| Location Fee | Pickup/delivery charge |
| Subtotal | Sum before tax |
| Tax | Calculated on subtotal |
| Total | Final amount due |
Giving Phone Quotes
When a customer calls asking for pricing:
Step-by-Step
1. Ask key questions: - What would you like to rent? - What dates/times? - How many people? - Where would you pick up?
2. Pull up pricing: - Start a booking with those details - Add requested add-ons - Select pickup location
3. Read the total: - "That would be $533.13 including tax" - Explain components if asked
4. Offer to hold: - "Would you like me to hold that for you?" - If yes, complete booking - If no, abandon cart (it expires automatically)
Tips for Quotes
- Be specific about what's included
- Mention required items (damage waiver, etc.)
- Note any deposits required
- Explain cancellation policy
Verifying Your Pricing
Test your pricing regularly:
Weekday vs. Weekend
Create bookings for both and verify: - Base rates are correct - Weekend surcharges apply (or don't) - Difference matches your rules
Different Seasons
Test dates in different seasons: - Peak season pricing applies - Off-season pricing applies - Transitions work correctly
Multiple Units
Compare pricing across fleet: - Higher-tier units cost more - Add-ons apply correctly - Location fees are consistent
Price Rules
Verify dynamic pricing: - Last-minute discounts work - Early-bird rates apply - Volume discounts calculate
Troubleshooting Pricing
Price seems wrong
Check these in order:
- Base rate — Is it set correctly on unit-timeslot?
- Price rules — What rules are applying?
- Add-ons — Are required add-ons included?
- Location — What's the pickup fee?
- Tax rate — Is it configured correctly?
Price rule not applying
- Check rule dates/days match booking
- Verify rule is active
- Review rule priority
- Ensure rule is assigned to unit/timeslot
Unexpected surcharge
Look at price breakdown for clues: - Named surcharges indicate rules - Check what rules match the booking conditions
Quick Reference: Price Factors
| Factor | Affects Price When |
|---|---|
| Unit | Different units have different base rates |
| Duration | Longer = more (but maybe per-hour discount) |
| Day | Weekends may have surcharges |
| Date | Seasonal and holiday pricing |
| Booking Window | Early-bird or last-minute rules |
| Quantity | Multiple units, volume discounts |
| Add-Ons | Optional and required extras |
| Location | Pickup/delivery fees |
| Tax | Applied to subtotal |
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Related Articles: - Understanding Pricing - Dynamic Pricing Rules - Creating a Booking
Need more? Search the live help desk or email wecare@recsystems.com.