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Pricing & Fees

Price Preview Tool - See What Customers Pay

Use the price preview by starting a booking for the unit and dates requested. The cart shows the full price breakdown including base rate, add-ons, fees, taxes, and any dynamic pricing rules applied.

Need to know exactly what a customer will pay? The price preview shows complete pricing including base rates, add-ons, fees, taxes, and dynamic pricing—all before committing to a booking.

When to Use Price Preview

Use price preview to: - Answer phone inquiries — "How much for a pontoon on Saturday?" - Verify pricing setup — Test that your rules work correctly - Create accurate quotes — Exact figures, not estimates - Troubleshoot pricing — Understand why a price is what it is

How to Preview Pricing

Method 1: Create a Test Booking

  1. Go to Bookings → New Booking in the navbar
  2. Select the unit customer is asking about
  3. Choose the dates/times
  4. Select any add-ons
  5. View the Cart Summary

The cart shows the complete price breakdown.

Method 2: Walk Through Booking Site

  1. Open your booking site (customer view)
  2. Search for the unit and dates
  3. Add to cart
  4. View cart for full breakdown

This shows exactly what customers see.

Understanding the Breakdown

A typical price breakdown shows:

──────────────────────────────────────
24ft Pontoon Boat - Full Day     $350.00
  Weekend Surcharge (+25%)        $87.50
──────────────────────────────────────
Rental Total                     $437.50

Add-Ons:
  Cooler with Ice                 $15.00
  Damage Waiver                   $25.00
──────────────────────────────────────
Add-On Total                      $40.00

Marina Pickup Fee                 $15.00

──────────────────────────────────────
Subtotal                         $492.50
Tax (8.25%)                       $40.63
──────────────────────────────────────
Total                            $533.13

Components Explained

ComponentSource
Base RentalUnit + Timeslot price
SurchargesDynamic pricing rules
Add-OnsFleet add-ons selected
Location FeePickup/delivery charge
SubtotalSum before tax
TaxCalculated on subtotal
TotalFinal amount due

Giving Phone Quotes

When a customer calls asking for pricing:

Step-by-Step

1. Ask key questions: - What would you like to rent? - What dates/times? - How many people? - Where would you pick up?

2. Pull up pricing: - Start a booking with those details - Add requested add-ons - Select pickup location

3. Read the total: - "That would be $533.13 including tax" - Explain components if asked

4. Offer to hold: - "Would you like me to hold that for you?" - If yes, complete booking - If no, abandon cart (it expires automatically)

Tips for Quotes

  • Be specific about what's included
  • Mention required items (damage waiver, etc.)
  • Note any deposits required
  • Explain cancellation policy

Verifying Your Pricing

Test your pricing regularly:

Weekday vs. Weekend

Create bookings for both and verify: - Base rates are correct - Weekend surcharges apply (or don't) - Difference matches your rules

Different Seasons

Test dates in different seasons: - Peak season pricing applies - Off-season pricing applies - Transitions work correctly

Multiple Units

Compare pricing across fleet: - Higher-tier units cost more - Add-ons apply correctly - Location fees are consistent

Price Rules

Verify dynamic pricing: - Last-minute discounts work - Early-bird rates apply - Volume discounts calculate

Troubleshooting Pricing

Price seems wrong

Check these in order:

  1. Base rate — Is it set correctly on unit-timeslot?
  2. Price rules — What rules are applying?
  3. Add-ons — Are required add-ons included?
  4. Location — What's the pickup fee?
  5. Tax rate — Is it configured correctly?

Price rule not applying

  • Check rule dates/days match booking
  • Verify rule is active
  • Review rule priority
  • Ensure rule is assigned to unit/timeslot

Unexpected surcharge

Look at price breakdown for clues: - Named surcharges indicate rules - Check what rules match the booking conditions

Quick Reference: Price Factors

FactorAffects Price When
UnitDifferent units have different base rates
DurationLonger = more (but maybe per-hour discount)
DayWeekends may have surcharges
DateSeasonal and holiday pricing
Booking WindowEarly-bird or last-minute rules
QuantityMultiple units, volume discounts
Add-OnsOptional and required extras
LocationPickup/delivery fees
TaxApplied to subtotal

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Related Articles: - Understanding Pricing - Dynamic Pricing Rules - Creating a Booking

Need more? Search the live help desk or email wecare@recsystems.com.

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