Photos, waivers, the card
What if every boat comes back at 5pm?
There's no video on this page yet. The answer is the real one. When we film it, this same page gets the tape.
Same-time returns are scheduled on purpose. Guests get a return window in the confirmation. Staff get a sequence they can actually work. The next launch depends on this return not eating turnaround.
Read same-time returns, then turnaround time.
How it actually works
Every boat back at once is a traffic jam, not a badge. Windows beat heroics.
Easy to mix up
- A slammed ramp means the day was a success.
- Turnaround time is the same as a return window.
More dock paperwork questions
Do guests have to use a QR code to check in?
How do we prove the scratch was not already there?
Can they sign the waiver before they get in line?
How do we keep a card for fuel or damage without a fight at return?
Who decides when weather cancels the day?
How do I check someone in and take the unit back?
Can I check in some units in a cart and leave the others?
Where do special requests live?
Can we check someone in from a phone?
Do we have to download an app?
Can I check them in if they still owe a balance?
How do I charge for a scratch after they return?
Same-time returns
Read same-time returns, then turnaround time.