When something breaks
The boat broke and the guest is waiting. What now?
There's no video on this page yet. The answer is the real one. When we film it, this same page gets the tape.
Help's booking troubleshooting starts with timeslot settings, date validity, and unit quantities for availability issues. A keep-the-price swap is the filmed owner path when a replacement exists. An unavailable replacement is a different, still-unfilmed recovery.
Read booking troubleshooting, then the unavailable replacement question.
How it actually works
Do not pretend the keep-the-price video covers a sold-out replacement. Talk to us if you need that recovery on the dock today.
Easy to mix up
- The keep-the-price film covers a boat that does not exist.
- Unpublishing the unit refunds the guest automatically.
More recovery questions
Booking issues
Read booking troubleshooting, then the unavailable replacement question.