The booking already exists
How do I find a guest's past rentals?
There's no video on this page yet. The answer is the real one. When we film it, this same page gets the tape.
Search bookings by email or phone. Each booking shows their details, and the search results are their rental history. There is not a separate CRM page.
Read customer profiles, then booking notes.
How it actually works
Customers live on bookings. Search is the profile.
Easy to mix up
- There is a dedicated customer directory apart from bookings.
- You cannot see what they rented last time.
Customer profiles
Read customer profiles, then booking notes.