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The booking already exists

Can I change a booking after they already have the keys?

There's no video on this page yet. The answer is the real one. When we film it, this same page gets the tape.

Yes. A Rented booking can still take a unit swap, an extension, or add-on changes. Staff can swap until the rental window ends. After that, only an admin can swap.

Read changing a booking, then swap after the window.

How it actually works

Check-in does not freeze the cart. The end of the window is what locks staff swaps.

Easy to mix up

  • Rented means nobody can touch the booking.
  • Any employee can swap yesterday's rental this morning.

Changing a booking

Read changing a booking, then swap after the window.