Your page and your domain
Logo, policies, your URL, the emails guests already get.
Written from Help and the product pages. Training videos are not up yet.
The questions
Can bookings live on our own domain?
Go to Account → Account Info → Custom Domain, enter the domain, add the CNAME at your DNS, wait for verification, then activate. RecSystems handles the SSL certificate.
Read custom domain.
How do I put our logo on the booking page?
Go to Account → Account Info, upload your logo, set the primary brand color, choose fonts, and add a cover image. Changes show on the booking site.
Read customizing your site.
Where do cancellation and weather policies live?
Configure policies in Settings. Add cancellation, refund, weather, and rental agreement terms. They appear at checkout and in confirmations.
Read policies, then weather workflows.
How do we help guests find the booking page on Google?
Set a custom SEO title and meta description in Settings. Add descriptions to fleets and units, use real words for what you rent, and complete the business information.
Read booking-site SEO, then answer engines if you mean AI assistants.
Where does our name and phone number come from?
Update business information under Settings → Business. Name, address, phone, email, and description appear on the booking site and in customer emails.
Read business information.
How do I make 9:00am mean 9:00am at our dock?
Set the time zone in Account → Account Info. Booking times, schedules, and displays follow that zone for you and the guest.
Read time zone settings, then two-dock hours.
Can we put Google Analytics on the booking page?
Go to Account → Account Info → Integrations → Google Analytics and enter your GA4 Measurement ID (it starts with G-). Tracking starts on the booking site.
Read the Google Analytics Help.
Can I get a copy when someone books?
Open Account → Account Info to set receipt copy emails, reply-to, abandoned-cart recovery, and the weekly analytics digest. Customer confirmation emails still send automatically with your branding.
Read notification settings.
Can I rewrite the confirmation email however I want?
Emails use your business name, logo, and colors from account settings. The core wording stays standardized so guests get accurate times and totals. Policies and pickup instructions you publish are included where they belong. There is not a free-form template editor.
Read customer emails, then policies.
Are prices in dollars?
Currency defaults to USD. Prices show with a dollar sign on the booking page and in the dashboard. Other currencies depend on your Stripe account — email support if you need that.
Read currency settings, then connect Stripe.
Do you text me or ping Slack when someone books?
No. Operator alerts are email. Set receipt copies, reply-to, abandoned-cart recovery, and the Monday digest under Account → Account Info. Customer confirmations stay on so the guest is not guessing. Watch the dashboard on Saturday; Rex's briefing is the morning picture.
Read notifications, then owner email alerts.
Your booking page
Written from Help and the product pages. Training videos are not up yet.