Your page and your domain
Where do cancellation and weather policies live?
There's no video on this page yet. The answer is the real one. When we film it, this same page gets the tape.
Configure policies in Settings. Add cancellation, refund, weather, and rental agreement terms. They appear at checkout and in confirmations.
Read policies, then weather workflows.
How it actually works
Published terms are what deposit-aware refunds should follow. A vibe at the counter is not a policy.
Easy to mix up
- Policies are only in a PDF in the office.
- Weather policy is Rex's opinion.
More page-setup questions
Can bookings live on our own domain?
How do I put our logo on the booking page?
How do we help guests find the booking page on Google?
Where does our name and phone number come from?
How do I make 9:00am mean 9:00am at our dock?
Can we put Google Analytics on the booking page?
Can I get a copy when someone books?
Can I rewrite the confirmation email however I want?
Are prices in dollars?
Do you text me or ping Slack when someone books?
Policies
Read policies, then weather workflows.