Rex during the day
Ask. Review. You still send the email and approve the price.
Written from Help and the product pages. Training videos are not up yet.
The questions
What should I read before I unlock the gate?
The morning briefing is overnight bookings, today's rentals, weather, and the one card that needs attention. If Saturday is clean, it should be short.
Read the morning briefing, then see Rex in the product.
Where do I actually ask Rex a question?
Open Rex Chat from the Ask Rex card on the dashboard. Type naturally. Rex answers from your live shop data — not a generic chatbot pasted on a form.
Read Rex Chat, then what still needs a person.
Can I tell Rex to raise weekend rates in a sentence?
Yes. Tell Rex what you want to charge in plain English, like charge 20% more on weekends. Rex creates the draft rule. He does not publish a price you did not sign off on.
Read pricing assistance, then natural-language pricing.
Does Rex email customers on his own?
No. Ask Rex to draft a customer email, then review and edit it on the compose page before sending. Rex never sends automatically. You always have the last look.
Read customer emails through Rex.
Can Rex check someone in if I confirm it?
Rex can check in bookings, mark returns, create pricing rules, schedule maintenance, add charges, manage holds, handle waivers, draft emails, and generate reports — always with a preview and your confirmation before it runs.
Read Rex actions, then you stay in control.
Can a new hire ask Rex instead of calling me on a day off?
Yes. Rex gives role-based guidance on your workflows, units, and damage process. You still set the rules. You do not have to recite them every Saturday morning.
Read staff training, then who can do what.
Can Rex write the listing copy?
When you add inventory, Rex can draft descriptions, SEO titles, and feature lists from the unit details. Under Dashboard → Knowledge you can preview suggestions and apply them. You can revert.
Read content generation.
Can Rex tell me what is free Saturday and what the weather is?
Ask Rex what is available Saturday, or ask for the weekend forecast. Rex uses your business location's current conditions and forecast — temperature, wind, and marine data where it applies — with your fleet status. Suggestions still need your yes.
Read fleet and weather, then who calls weather.
Does Rex poke me with what to do next?
Rex suggests the next move from live data — overdue returns, balances to collect, today's arrivals, weather-and-fleet gaps, pricing holes. Suggestions show as chips in Rex Chat. Tap one to act. They change through the day. They are not always right.
Read Rex suggestions, then asking Rex.
If I say 'that one,' does Rex know which booking I mean?
Yes, inside the same chat. Rex keeps the conversation. Start a fresh thread with the + in the sidebar if you want a clean slate. Previous threads stay in the sidebar. Talk like a coworker — no special commands. If the answer is wrong, add the name, the date, or the comparison.
Read talking to Rex, then Rex Chat.
See Rex in the product
Written from Help and the product pages. Training videos are not up yet.