Rex during the day
Does Rex email customers on his own?
There's no video on this page yet. The answer is the real one. When we film it, this same page gets the tape.
No. Ask Rex to draft a customer email, then review and edit it on the compose page before sending. Rex never sends automatically. You always have the last look.
Read customer emails through Rex.
How it actually works
Draft is not send. That is the same human gate as refunds and pricing.
Easy to mix up
- Rex already emailed the guest.
- There is no way to have Rex help with wording.
More Rex questions
What should I read before I unlock the gate?
Where do I actually ask Rex a question?
Can I tell Rex to raise weekend rates in a sentence?
Can Rex check someone in if I confirm it?
Can a new hire ask Rex instead of calling me on a day off?
Can Rex write the listing copy?
Can Rex tell me what is free Saturday and what the weather is?
Does Rex poke me with what to do next?
If I say 'that one,' does Rex know which booking I mean?
Rex emails
Read customer emails through Rex.