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Availability & Scheduling

Blocking Dates - Close Specific Days from Booking

To block dates for specific units, go to Account Info → Unit Downtime and schedule downtime. For recurring closures (like always closed Mondays), edit the timeslot's day-of-week settings. For seasonal closures, set the timeslot's valid date range.

Need to close for holidays, maintenance, or private events? RecSystems offers several ways to block dates (sometimes called "blackout dates") from being booked, depending on your needs.

Choosing the Right Method

MethodBest ForScope
Unit DowntimeSpecific dates for specific unitsPer unit
Day-of-Week SettingsRecurring (always closed Mondays)Per timeslot
Seasonal DatesLong periods (winter closure)Per timeslot

Unit Downtime

Best for: Holidays, maintenance, private events, weather closures

Unit Downtime is the primary way to block specific dates for specific units. It creates a maintenance booking that blocks availability.

How to Schedule Downtime

  1. Go to Account Info → Unit Downtime
  2. Click Schedule Downtime
  3. Select the unit and quantity to block
  4. Choose a downtime type (Holiday, Maintenance, Private Event, etc.)
  5. Set start and end dates/times
  6. Add optional notes
  7. Click Schedule Downtime

Downtime Types

TypeUse For
Detailing / CleaningDeep cleaning between rentals
Damage HoldUnit damaged, needs assessment
Private Event / OwnerReserved for owner or private use
InspectionSafety or compliance inspections
Off-Season StorageWinterization, seasonal storage
Manufacturer RecallRecall repairs or notices
Maintenance / RepairScheduled service, mechanical repairs
Staffing ConstraintNot enough staff to operate
Transport / RelocateMoving unit between locations
Upgrade / InstallAdding equipment or upgrades
Weather HoldUnsafe conditions, storm damage

Example: Holiday Closure

To close a pontoon boat for July 4th:

  1. Go to Account Info → Unit Downtime
  2. Click Schedule Downtime
  3. Select the pontoon boat
  4. Choose Private Event / Owner (or create a "Holiday" note)
  5. Set July 4 as start and end date
  6. Check All day
  7. Add note: "Independence Day closure"
  8. Save

For full details, see Unit Downtime.

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Recurring Closures

Best for: Always closed on certain days (e.g., Mondays)

Use timeslot day-of-week settings to block recurring days.

How to Set Recurring Closures

  1. Go to Account → Timeslots in the navbar
  2. Edit the timeslot
  3. In Available Days, uncheck the days you want closed
  4. Save

Example: Always Closed Mondays

  1. Edit your timeslot
  2. Uncheck Monday
  3. Save

All units using this timeslot will now be unavailable on Mondays.

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Seasonal Closures

Best for: Off-season periods (e.g., November through March)

Use timeslot seasonal dates to set when a timeslot is active.

How to Set Seasonal Closures

  1. Go to Account → Timeslots in the navbar
  2. Edit the timeslot
  3. Set Valid From to your season start (e.g., April 1)
  4. Set Valid Through to your season end (e.g., October 31)
  5. Save

Example: Summer-Only Operation

  1. Edit your timeslot
  2. Set Valid From: May 1
  3. Set Valid Through: September 30
  4. Save

Units using this timeslot will only be bookable May through September.

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Managing Blocked Dates

Viewing Blocked Dates

  • Downtime: Account Info → Unit Downtime shows all scheduled downtime
  • Day-of-Week: Check timeslot settings
  • Seasonal: Check timeslot valid date range

Removing Blocked Dates

  • Downtime: Go to Account Info → Unit Downtime, find the entry, click Remove
  • Day-of-Week: Edit timeslot, check the day again
  • Seasonal: Edit timeslot, expand the valid date range

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Existing Bookings

Important: Blocking dates does NOT cancel existing bookings.

If you have bookings on dates you're blocking:

  1. Review bookings — Check calendar for conflicts
  2. Contact customers — Reach out to affected bookings
  3. Offer alternatives — Different dates or refunds
  4. Cancel if needed — Process cancellations separately

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Best Practices

Plan Ahead

- Schedule holiday downtime at the start of the year

- Block maintenance periods early

- Communicate closures to customers

Use the Right Method

- One-time closures → Unit Downtime

- Weekly patterns → Day-of-Week settings

- Seasonal patterns → Timeslot valid dates

Document Everything

- Add notes when scheduling downtime

- Record why dates are blocked

- Review and update annually

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Related Articles: - Understanding Availability - Setting Rental Schedules - Unit Downtime

Need more? Search the live help desk or email wecare@recsystems.com.