Managing Locations - Pickup & Delivery Points

Locations define where customers pick up and return their rentals. Whether you operate from a single marina or multiple sites, locations help organize your business and guide customers to the right place.

What Is a Location?

A location is a physical place where customers can: - Pick up their rental at the start of their booking - Return the rental at the end - Meet staff for check-in and instructions

Common location types: - Marinas and docks - Storefronts and offices - Parks and launch sites - Delivery zones - Mobile meeting points

Why Locations Matter

For Customers

- Know exactly where to go

- Get directions and contact info

- See any location-specific fees upfront

- Choose the most convenient pickup point

For Your Business

- Organize inventory by physical location

- Track which units are where

- Charge location-specific fees (delivery, etc.)

- Provide clear pickup instructions

Location Features

Each location in RecSystems can have:

Single vs. Multiple Locations

Single Location

If you operate from one place:

- Create one location

- Assign all units to it

- Customers don't need to choose

Multiple Locations

If you have several sites:

- Create a location for each

- Assign units to appropriate locations

- Customers choose during booking

- Can charge different fees per location

How Locations Connect to Units

Units can be available at one or more locations:

Location: Main Marina
├── 22ft Pontoon
├── 24ft Pontoon
└── Jet Ski #1

Location: South Dock
├── 22ft Pontoon (same unit, multiple locations)
├── Fishing Boat
└── Jet Ski #2

Key points: - A unit can be at multiple locations - Only published locations appear to customers - Units not assigned to any published location won't be bookable

Location Workflow

Here's how locations fit into the booking process:

1. Setup — You create locations and assign units
2. Browsing — Customers see unit availability
3. Booking — Customer selects pickup location (if multiple)
4. Confirmation — Location address and instructions are included
5. Pickup — Customer arrives at the correct location
6. Return — Customer returns to the designated location

Getting Started

To set up locations:

1. Create your locations — Add at least one pickup point
2. Add addresses — Enter complete addresses for directions
3. Set contact info — Phone numbers and instructions
4. Configure fees — Optional delivery or pickup fees
5. Assign units — Connect units to their locations
6. Publish — Make locations visible to customers

What's Next?

• Adding a New Location — Step-by-step setup
• Delivery & Location Fees — Charge for delivery or pickup
• Setting Operating Hours — When each location is open

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Related Articles: - Adding a New Location - Delivery & Location Fees - Adding Rental Units