Adding a New Location - Set Up Pickup Points

This guide walks you through creating a new pickup/return location in RecSystems. You'll create the basic location first, then add details like address and contact information.

Before You Start

Before adding a location, you'll need: - Location name — A clear, recognizable name - Location fee — Base delivery/pickup fee (can be $0)

Creating a New Location

Step 1: Navigate to Locations

From the navbar, click Account → Locations. You'll see a list of your existing locations.

Step 2: Click New location

Click the New location link at the top of the page.

Step 3: Enter Basic Information

Fill in the creation form:

Naming tips: - Use names customers will recognize - Be specific if you have multiple locations - Include area or landmark references

Step 4: Create the Location

Submit the form to create the location.

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Adding Location Details

After creating the basic location, click Edit to add complete information.

Location Address

Expand the Location Address section and enter:

Why address matters: - Enables map display for customers - Provides directions link - Required for distance-based delivery fee calculations

GPS Coordinates

For precise mapping, add: - Latitude — e.g., 30.2672 - Longitude — e.g., -97.7431

Contact Information

Help customers reach this location:

SEO Details

For search engine optimization: - SEO Title — Page title for search results - Meta Description — Description shown in search results

Content

Add detailed information: - Headline — Marketing headline for the location - Detailed Overview — Full description for customers

Delivery Pricing

Configure delivery fees:

Base Delivery Fee: - The flat fee charged for this location

Mileage Add-On: - Toggle to add per-mile charges on top of base fee - Set per-mile rate - Set free miles included in base fee

Example pricing: - Base fee: $20 - Per-mile rate: $3.75 - Free miles: 5 - Result: 12 miles away = $20 base + (12-5) × $3.75 = $46.25

Location Images

Upload photos to help customers find you: - Exterior of the building - Parking area - The actual pickup spot - Signage or landmarks

Status

• Location is Active? — Toggle ON to make visible to customers

Save Changes

Click Save to save all your edits.

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Assigning Units to the Location

After configuring the location, assign units from the main Locations page:

1. Go to Account → Locations
2. Find your location
3. Use the unit checkboxes to assign which units are available at this location

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Managing Multiple Locations

If you have multiple locations:

Organization Tips

- Use clear, distinct names

- Include area or landmark references

- Consider a naming convention (e.g., "North Marina", "South Marina")

Fee Considerations

- Different locations can have different base fees

- Delivery locations might have mileage fees

- Main locations might be free ($0)

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Editing Locations

To edit an existing location:

1. Go to Account → Locations
2. Click Edit next to the location
3. Make your changes across any section
4. Click Save

What you can change: - Name and description - Address and contact info - Delivery fees and mileage settings - Images - Active status

Note: Existing bookings keep their original location information. Changes only affect new bookings.

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Troubleshooting

Customers can't see my location

- Verify the location is Active (toggle is ON)

- Check that units are assigned

- Ensure assigned units are also published

Address not showing on map

- Verify the address is complete and correct

- Include city, state, and ZIP

- Try adding GPS coordinates

Can't assign units

- Create the location first

- Units must exist before assignment

- Check unit isn't archived

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Related Articles: - Managing Locations - Delivery & Location Fees