Saturday at the counter
When does a replacement change what the guest owes?
There's no video on this page yet. The answer is the real one. When we film it, this same page gets the tape.
We have not captured a replacement that changes what the guest owes. Required proof includes a fresh reprice, tax and fee recalculation, what was already paid, and the remaining balance. This page does not invent that charge or refund, and it uses no inferred automatic charge.
Read how to keep the price you promised. Do not treat that as a reprice.
How it actually works
Keeping the original price is a different, already-filmed path. Changing the bill is not the same lesson.
Easy to mix up
- Every swap quietly charges the card on file.
- A keep-the-price video can stand in for a reprice video.
Keep the price you promised
Read how to keep the price you promised. Do not treat that as a reprice.