Help Center / Learning paths

Daily Operations

Handle day-to-day booking management

1. Lesson 1

   Booking Basics: How Reservations Work in RecSystems

   Learn how bookings work in RecSystems. Understand booking status, where bookings come from, and how to manage reservations for your rental business.

2. Lesson 2

   Creating a Booking - Manual Reservations

   Step-by-step guide to creating manual bookings in RecSystems. Book for phone orders, walk-ins, and special requests.

3. Lesson 3

   Check-In & Check-Out - Process Arrivals and Returns

   Learn how to process customer check-ins and equipment returns in RecSystems. Handle arrivals, inspections, and complete the rental cycle.

4. Lesson 4

   Understanding Booking Status

   Learn what each booking status means in RecSystems. From pending to completed, understand the booking lifecycle and available actions at each stage.

5. Lesson 5

   Cancellations & Refunds - Handle Booking Cancellations

   Learn how to cancel bookings and process refunds in RecSystems. Handle customer cancellations, refund policies, and vouchers.