FAQ
Understanding Your RecSystems Costs | Complete Fee Guide
RecSystems charges 10% per booking, which includes credit card processing. There are no setup fees, no monthly fees, and no contracts. You can export detailed transaction reports from Dashboard → Payments or directly from your Stripe dashboard for year-end accounting.
Everything you need to know about what you pay, who pays it, and how to get reports for your accountant.
---
The Simple Answer
| Item | Cost |
|---|---|
| Setup/Onboarding Fee | $0 |
| Monthly Fee | $0 |
| Per-Booking Fee | 10% |
| Credit Card Processing | Included in 10% |
| Contracts | None (cancel anytime) |
That's it. You pay 10% of each booking processed through RecSystems. Nothing else.
---
How the 10% Works
When a customer pays for a rental through your RecSystems booking site:
- Customer pays the rental amount (e.g., $200)
- Stripe processes the credit card
- RecSystems takes 10% ($20)
- You receive 90% ($180) via Stripe payout
The 10% covers everything: - Credit card processing (Stripe's 2.9% + $0.30) - Platform access - Rex AI assistant - All features - Support
Example Breakdown
For a $300 rental:
| Line Item | Amount |
|---|---|
| Customer pays | $300.00 |
| Platform fee (10%) | -$30.00 |
| You receive | $270.00 |
---
Who Pays the Fee?
You control how the fee is split between you and your customers using a fee slider in your account settings.
Default Setting (70/30)
- Customer sees: $21 service fee added to checkout
- You absorb: $9 from your payout
- Net effect: Customer pays $321, you receive $270
You Absorb All (0/100)
- Customer sees: No service fee
- You absorb: Full $30 from payout
- Net effect: Customer pays $300, you receive $270
Customer Pays All (100/0)
- Customer sees: $30 service fee
- You absorb: Nothing
- Net effect: Customer pays $330, you receive $300
To adjust: Go to Dashboard → Settings → Fees and move the slider.
---
Getting Reports for Year-End Accounting
Option 1: RecSystems Payments Export (Recommended)
This gives you a detailed CSV with all transactions:
- Go to Dashboard → Payments
- Set your date range (e.g., Jan 1 - Dec 31, 2025)
- Click Export CSV
The export includes: - Transaction date - Customer name & email - Gross amount - Fees charged - Net amount (what you received) - Refunds - Payment method details
Option 2: Stripe Dashboard Export
For your accountant's official records, Stripe's export is the source of truth:
- Log into your Stripe Dashboard (stripe.com)
- Go to Payments → All Transactions
- Filter by date range
- Click Export
Stripe's export shows: - amount — What customer paid - fee — Stripe processing fee - application_fee_amount — RecSystems platform fee - net — What hit your bank account
Option 3: Stripe Payout Reports
For bank reconciliation:
- In Stripe Dashboard, go to Balance → Download Activity
- Download your payout history
- This shows exactly what was deposited to your bank
---
Common Accounting Questions
What category do platform fees go under?
Platform fees are typically categorized as: - Cost of Goods Sold (COGS) — if you treat them as direct costs - Operating Expenses — under "Software Services" or "Payment Processing"
Consult your accountant for what's best for your situation.
Do I get a 1099 from RecSystems?
RecSystems doesn't issue 1099s because we don't pay you directly — Stripe does. You may receive a 1099-K from Stripe if you meet IRS thresholds (currently $5,000 in gross payments).
How does the fee slider affect my 1099-K?
The 1099-K reports gross payment volume — the total amount customers paid, including any service fees.
| Your Fee Slider Setting | Customer Pays | 1099-K Shows | You Receive |
|---|---|---|---|
| Customer pays 100% | $330 ($300 + $30 fee) | $330 | $300 |
| Split 70/30 (default) | $321 ($300 + $21 fee) | $321 | $270 |
| You absorb 100% | $300 | $300 | $270 |
Important: When customers pay the service fee, your 1099-K will be higher than what you actually received. You'll need to deduct the platform fees as a business expense:
Gross Revenue (per 1099-K): $10,330
Less: Platform Fees: -$330
Net Revenue: $10,000
Use your RecSystems Payments Export or Stripe export to document the fee amounts for your accountant.
Are the fees tax-deductible?
Yes. Platform fees and payment processing fees are legitimate business expenses. Keep your transaction exports as documentation.
How do I calculate total fees paid?
In your Payments Export CSV: 1. Sum the "Fees (USD)" column for platform fees 2. This represents your total RecSystems cost for the period
---
Why No Volume Discounts?
RecSystems uses flat pricing because:
- Simplicity — You always know what you'll pay
- Fairness — Small operators get the same rate as large ones
- Alignment — We only make money when you make money
If you have enterprise needs or want to discuss custom arrangements, contact us at wecare@recsystems.com.
---
Comparing to Alternatives
| Provider | Monthly Fee | Per-Booking | Setup Fee | CC Processing |
|---|---|---|---|---|
| RecSystems | $0 | 10% | $0 | Included |
| FareHarbor | $0 | 6%+ | $500+ | Separate |
| Peek | $0 | 6%+ | $199 | Separate |
| Checkfront | $49+ | 0% | $0 | Separate (2.9%) |
When you factor in: - Setup fees - Monthly minimums - Separate CC processing (2.9% + $0.30)
RecSystems' all-in 10% is often comparable or better, especially for seasonal businesses with variable volume.
---
Quick Reference
I need to know what I paid RecSystems in 2025
Go to: Dashboard → Payments → Set dates → Export CSV → Sum "Fees" column
I need official records for my CPA
Go to: Stripe Dashboard → Payments → Export → Filter by date range
I want to change who pays the fee
Go to: Dashboard → Settings → Fees → Adjust the slider
I have questions about my fees
Contact: wecare@recsystems.com with "Billing Question" in the subject
---
Related Articles
Need more? Search the live help desk or email wecare@recsystems.com.