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FAQ

Understanding Your RecSystems Costs | Complete Fee Guide

RecSystems charges 10% per booking, which includes credit card processing. There are no setup fees, no monthly fees, and no contracts. You can export detailed transaction reports from Dashboard → Payments or directly from your Stripe dashboard for year-end accounting.

Everything you need to know about what you pay, who pays it, and how to get reports for your accountant.

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The Simple Answer

ItemCost
Setup/Onboarding Fee$0
Monthly Fee$0
Per-Booking Fee10%
Credit Card ProcessingIncluded in 10%
ContractsNone (cancel anytime)

That's it. You pay 10% of each booking processed through RecSystems. Nothing else.

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How the 10% Works

When a customer pays for a rental through your RecSystems booking site:

  1. Customer pays the rental amount (e.g., $200)
  2. Stripe processes the credit card
  3. RecSystems takes 10% ($20)
  4. You receive 90% ($180) via Stripe payout

The 10% covers everything: - Credit card processing (Stripe's 2.9% + $0.30) - Platform access - Rex AI assistant - All features - Support

Example Breakdown

For a $300 rental:

Line ItemAmount
Customer pays$300.00
Platform fee (10%)-$30.00
You receive$270.00

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Who Pays the Fee?

You control how the fee is split between you and your customers using a fee slider in your account settings.

Default Setting (70/30)

- Customer sees: $21 service fee added to checkout

- You absorb: $9 from your payout

- Net effect: Customer pays $321, you receive $270

You Absorb All (0/100)

- Customer sees: No service fee

- You absorb: Full $30 from payout

- Net effect: Customer pays $300, you receive $270

Customer Pays All (100/0)

- Customer sees: $30 service fee

- You absorb: Nothing

- Net effect: Customer pays $330, you receive $300

To adjust: Go to Dashboard → Settings → Fees and move the slider.

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Getting Reports for Year-End Accounting

Option 1: RecSystems Payments Export (Recommended)

This gives you a detailed CSV with all transactions:

  1. Go to Dashboard → Payments
  2. Set your date range (e.g., Jan 1 - Dec 31, 2025)
  3. Click Export CSV

The export includes: - Transaction date - Customer name & email - Gross amount - Fees charged - Net amount (what you received) - Refunds - Payment method details

Option 2: Stripe Dashboard Export

For your accountant's official records, Stripe's export is the source of truth:

  1. Log into your Stripe Dashboard (stripe.com)
  2. Go to Payments → All Transactions
  3. Filter by date range
  4. Click Export

Stripe's export shows: - amount — What customer paid - fee — Stripe processing fee - application_fee_amount — RecSystems platform fee - net — What hit your bank account

Option 3: Stripe Payout Reports

For bank reconciliation:

  1. In Stripe Dashboard, go to Balance → Download Activity
  2. Download your payout history
  3. This shows exactly what was deposited to your bank

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Common Accounting Questions

What category do platform fees go under?

Platform fees are typically categorized as: - Cost of Goods Sold (COGS) — if you treat them as direct costs - Operating Expenses — under "Software Services" or "Payment Processing"

Consult your accountant for what's best for your situation.

Do I get a 1099 from RecSystems?

RecSystems doesn't issue 1099s because we don't pay you directly — Stripe does. You may receive a 1099-K from Stripe if you meet IRS thresholds (currently $5,000 in gross payments).

How does the fee slider affect my 1099-K?

The 1099-K reports gross payment volume — the total amount customers paid, including any service fees.

Your Fee Slider SettingCustomer Pays1099-K ShowsYou Receive
Customer pays 100%$330 ($300 + $30 fee)$330$300
Split 70/30 (default)$321 ($300 + $21 fee)$321$270
You absorb 100%$300$300$270

Important: When customers pay the service fee, your 1099-K will be higher than what you actually received. You'll need to deduct the platform fees as a business expense:

Gross Revenue (per 1099-K):     $10,330
Less: Platform Fees:              -$330
Net Revenue:                    $10,000

Use your RecSystems Payments Export or Stripe export to document the fee amounts for your accountant.

Are the fees tax-deductible?

Yes. Platform fees and payment processing fees are legitimate business expenses. Keep your transaction exports as documentation.

How do I calculate total fees paid?

In your Payments Export CSV: 1. Sum the "Fees (USD)" column for platform fees 2. This represents your total RecSystems cost for the period

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Why No Volume Discounts?

RecSystems uses flat pricing because:

  1. Simplicity — You always know what you'll pay
  2. Fairness — Small operators get the same rate as large ones
  3. Alignment — We only make money when you make money

If you have enterprise needs or want to discuss custom arrangements, contact us at wecare@recsystems.com.

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Comparing to Alternatives

ProviderMonthly FeePer-BookingSetup FeeCC Processing
RecSystems$010%$0Included
FareHarbor$06%+$500+Separate
Peek$06%+$199Separate
Checkfront$49+0%$0Separate (2.9%)

When you factor in: - Setup fees - Monthly minimums - Separate CC processing (2.9% + $0.30)

RecSystems' all-in 10% is often comparable or better, especially for seasonal businesses with variable volume.

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Quick Reference

I need to know what I paid RecSystems in 2025

Go to: Dashboard → Payments → Set dates → Export CSV → Sum "Fees" column

I need official records for my CPA

Go to: Stripe Dashboard → Payments → Export → Filter by date range

I want to change who pays the fee

Go to: Dashboard → Settings → Fees → Adjust the slider

I have questions about my fees

Contact: wecare@recsystems.com with "Billing Question" in the subject

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Need more? Search the live help desk or email wecare@recsystems.com.